OSIM uThrone V2 Gaming Massage Chair (Inclusive of Free CoolGel Memory Foam Cushions & Assembly)

OSIM Return & Exchange Policy - Change of mind cancellation or return is strictly not allowed. - 1-for-1 exchange is only applicable for products that are defective/damaged during point of delivery or collection. - We may provide you with a refund of your delivery charges via OSIM cash voucher(s) if we allow you to return or exchange a product due to the delivery of the wrong product; or the product being defective/damaged. - For other forms of exchange, only products with the same or higher value are allowed, balance value for exchanges below original product value will not be applicable. - For other forms of exchange, the delivery fee paid for the first order will not be refunded and additional delivery fee will be applicable. OSIM Delivery Notice - Delivery will be based on first come first served basis, subjects to OSIM Delivery slot availability. - OSIM delivery team will contact you prior to delivery regarding the delivery arrangement.